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Trouble registering new user


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#1 XArielle

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Posted 18 July 2017 - 05:44 PM

Hi,

 

I am trying to help out a friend register on the server. She registered on bananasmores but when she logs in the server it says she is not registered. What should she do?

 

Thanks



#2 Batman

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Posted 18 July 2017 - 07:44 PM

Did she get the email to activate her account?  Does her forum name match her in game name?



#3 XArielle

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Posted 23 July 2017 - 06:18 PM

Yes she did, and she says the names match.



#4 XArielle

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Posted 24 July 2017 - 05:30 PM

Ok we solved the issue! :)


  • deth_lettuce and AliaDreams like this

#5 AliaDreams

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Posted 25 July 2017 - 05:12 PM

Yay! Do you mind if I ask what the issue was? Mostly I ask because I'm just nosey, but I'll officially say that it's so that if someone else has a similar problem, we can get it figured out faster :D

 

<3 Alia






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